Privacy Policy

1. Introduction & Overview

Welcome to PROADEXA ("we," "our," or "us"), operated under SSV Global Pvt. Ltd. We are committed to protecting the privacy and confidentiality of our website visitors, clients, and partners across the United States, United Kingdom, Canada, Australia, India, and worldwide.

This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you access our website (proadexa.com), request discovery calls, engage our performance marketing services, or utilize our interactive tools.

2. Information We Collect

We collect information in the following categories:

• Personal Contact Data: Name, business email address, phone number, company name, monthly advertising budget, and inquiry details submitted through our contact forms or strategy audit bookings.
• Technical & Device Data: IP address, browser type, operating system, geographical country code (used solely for dynamic currency and localized content delivery), referring URLs, and page navigation metrics.
• Performance Marketing & Analytics Data: Anonymous behavioral data collected via Google Analytics 4, Meta Conversion API (CAPI), and heatmap tracking to evaluate site performance and usability.

3. How We Use Your Information

Your information is used strictly for legitimate commercial purposes:

• To provide customized performance marketing audits, ROI projections, and proposals.
• To deliver contracted services including Google Ads management, Meta Ads, Amazon PPC, and enterprise software engineering.
• To dynamically customize currency and localized content based on geographic location.
• To maintain website security, prevent fraudulent bot traffic, and enforce rate limits.
• To comply with applicable legal obligations and financial reporting requirements.

4. GDPR (Europe & UK) & CCPA/CPRA (California) Compliance

In accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), you are entitled to the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data at any time.
• Right to Opt-Out / Non-Sale of Data: We never sell your personal information to data brokers or third parties.

To exercise any of these rights, please email us at [email protected].

5. Data Security & Storage

We employ enterprise-grade security protocols including 256-bit SSL encryption (HTTPS), firewalls, and server-side rate-limiting to prevent unauthorized access, loss, or misuse of your personal data. Client data is stored in secure, access-controlled data centers with automated backups.

6. Cookies & Tracking Technologies

Our website uses essential session cookies, analytical cookies, and local browser storage (localStorage) to store your preferred country view for up to 24 hours. You can adjust your browser settings to decline cookies; however, some interactive features (such as real-time currency calculation) may operate with default values.

7. Corporate Contact Information

For any questions, legal inquiries, or data requests regarding this Privacy Policy, please contact our Data Protection Officer: